Return/Exchange - Cammelly

 What is Cammelly's return policy?

We accept unworn bikinis and clothing bought from cammelly.com in new condition with tags and liners attached within 30 days of purchase for a full refund. Please note all items marked final sale are not eligible for a refund. We do not offer store credit at this time. Once we receive and approve your returned items, your refund will go back on the original form of payment. For sanitary reasons, please try on all swimwear over underwear.

Return Policy

Return your Cammelly bikini within 30 days of your delivery date for a full refund.

Qualifications

    • Must contact us within 30 days of your delivery day
    • Bikini must not be washed, worn or alters in any way
    • No visible signs of use including deodorant/cosmetic stains, perfume, scents, etc

    Damaged items(if applicable)

    We strive to make sure all of our products are in the best condition before we send them to you.

    If it happens that your item(s) have been damaged through the mail or manufacturing fault please email us showing your damaged item(s) so we can inspect your damaged item. We want to make things right by our customers and if it looks like your order was damaged via transit, we will replace your order at no cost to you. 

    All customers with damaged items are eligible for exchanges/returns

    *Once we issue you credits, your bank or credit card company may take 7 business days*

    Exchange Policy

    Exchange your Cammelly bikini within 30 days of your delivery date for a free exchange. We only offer one free exchange per order.

    We only offer exchanges for the same bikini for different size for US orders only. We do not offer exchanges for different colors, styles etc.

    Exchange Process Explained:

    Step 1: Email an exchange request within the 30 days. (Please provide us with your order number and specify the item you are returning).

    Step 2: We will email you back as soon as we possibly can. Once we review your situation, we will email you a shipping label to send the suit back to us, making shipping free of charge to you. 

    Step 3: We will mail you the size of the suit that you wish to have, once we receive your exchange in the mail