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FAQ - Cammelly

General FAQ
I have a question about products or my order?
  •  Our team is always available to answer any question you may have. Email us your questions and we will get back to you shortly. 
Where do you ship your products from?
    • All our orders are shipped from our inventory team in California.
    I want to be featured on the Cammelly Instagram.
      • DM us on Instagram or email us at with your photos and Instagram username for us to tag you. 
      I'm interested in collaborating or being a brand ambassador with Cammelly. Where do I go from here?
      • We are always looking to collaborate or having new ambassadors on social media. Please sent us an email at or go to our Ambassador page and apply. 
      How long will it take for my order to be delivered?
      • All orders are packaged and shipped within two business days (There may be delays during the holidays) from our Inventory team in California. 
      What if the item I receive is damaged or faulty?
      • We work hard to ensure that every item that gets sent out is of high quality. However, if you have any concern about a damaged or faulty item, please email us as soon as possible at
      Can you send me tracking information?
        • Tracking information will be sent to the email address you inputted at checkout. If you believe you miss typed your email please notify us.
        Is it safe to purchase online with Cammelly?
        • Absolutely! We respect your privacy. Therefore we never share or sell your personal information to any third parties. Any information collected through this site is intended to be used for this transaction only. Your personal information is secured via SSL (Secure Socket Layer) Technology.
        Can I cancel my order after it is shipped?
          • Unfortunately, an order cannot be canceled after it is shipped but if you canceled your order before it was shipped, a full refund will be issued to your credit card.
          Does Cammelly own the current designs?
          • We as Cammelly do not own the designs of any of our swimwear nor we manufacture these pieces in house. We do hope to have our own designs in the near future with the capital we are raising for our lovely customers. 

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